From the first sketch to the final reveal
the magic is found in the process
Our process is thoughtful, transparent, and meticulously orchestrated from start to finish. We listen closely, refine continuously, and manage every detail with care—ensuring that each space not only meets expectations but exceeds them with quiet sophistication and lasting comfort.
Step 1
Step 1: Getting into your head
A uniquely Paladino intersection of grand vision and aesthetics with meticulous attention to detail and organization, plus having fun along the way!
The initial meeting with the client is really about initiating a relationship, as we are about to embark on a creative and collaborative journey together! Based on this philosophy we're delighted to report, that many of our clients become lifelong friends.
We want to know about each client's personality and preferences. We start by listening to what each client is trying to achieve to determine the scope of the job and set a design direction. Our role is to bring your dream to life with a sense of aesthetics that meshes with yours. In order to achieve this vision, our initial meeting will include the following topics:
- Style desired
- Preferred and disliked colors
- Wood tones
- Time frame
- Budget
- Review API portfolio
- Review client's magazine clippings
- Review with client existing plans and the functions of each room
- Review sample set of our drawings
- Previous experience with an interior designer vs. decorator
- Review contract w/ client
Step 2
Step 2: Construction Administration
- Floor Plans - Project Architect to send us the CAD (Computer-Aided Design) plans. If it is a renovation, we will do the site field measuring to create CAD plans for accuracy.
- Review Plans - We can work with your project professionals to make sure our interior design plans are accurate and perfectly suited for your project/home/etc.
- Elevations - We will execute elevations for all millwork, cabinetry, stone/tile layouts.
- Selections, Specifications and Schedules for the Following - Lighting fixtures, plumbing fixtures, electrical switches and outlets, paint, stone, tile, appliances, interior and exterior doors, railing and stair designs, millwork and molding, cabinetry and door hardware.
- Audio/Visual Consultation - Consultation with Audio/Visual company regarding specifications and placement.
- Construction Book - a construction book will be created for the client, designer and all contractors bidding on the project. The book will be comprised of pictures and specs of each product. The items will be indexed by categories.
- Time Lines - We will assist the client with a timeline and estimated completion date of the construction. However, it is the responsibility of the general contractor to meet the specified deadlines.
- Site Supervision and Project Meetings - We will meet with all the key players on the construction site pertaining to project specifications. Site visits could be as frequent as once a week depending on the stage of the project. If the client is out of town we will send photos of the construction progress.
- Minutes and Job Status - We will distribute both the client and the contractor as the project schedule dictates.
- Submittals - We will review manufacturer's and/or contractor's submittals such as shop drawings, product data, and samples to determine conformance with the design concept and specifications set forth in the design documents.
- Punch List - We will compose a concise punch list and follow through until each item is completed.
Step 3
Step 3: Presentation of Ideas
We will compose a complete design presentation of furniture and fabrics with the following (allow a minimum of 2 months for our preparation):
- Furniture plans for entire residence as appropriate. There will be more than one option for the client to review.
- Minimum of three fabric schemes per room. All fabrics will be priced and on reserve to ensure availability.
- Minimum of three furniture alternatives per each piece on the furniture plan. The furniture will be presented on picture pages with dimensions, pricing and availability.
- Area rug/wall-to-wall carpet suggestions
- Window treatment ideas.
- Elevations of particular walls as appropriate to help the client envision the room.
We also offer realistic renderings for an additional fee so you feel like you are in the space.
The initial meeting with the client is really about initiating a relationship, as we are about to embark on a creative and collaborative journey together! Based on this philosophy we're delighted to report, that many of our clients become lifelong friends.
Step 4
Step 4: Procurement
We will compose a proposal for each piece that is approved at the presentation. The proposal will list a full description of each individual piece with dimensions, delivery time, pricing, picture, sketch, and/or fabric attached.
The proposal will require a signature of approval and the required deposit prior to the order being placed with the vendor. We will compose binders for the client and for the office divided by room for each proposal approved by the client. Our copy will have all ordering correspondence attached to each proposal for quick reference.
Step 5
Step 5: Project Tracking
All orders will be tracked and a status report sent to the client monthly so the client knows the status of orders at all times. The furniture will be received and stored in a local warehouse until all items are received or the residence is complete.
We oversee all vendors and all shipments and track each step against our master schedule. All items will be inspected by the warehouse, and our staff will double-check each one as received to guarantee quality control. We inspect for 100% accuracy of the order - colors, fabrics, wood tones, style numbers - - and inspect thoroughly for any sign of damage.
Our mission is that the client never has to be concerned with any aspect of the job logistics and item delivery.
Step 6
Step 6: Choreograph Installation
We take command of every aspect of installation, making certain that the client is in no way burdened by the multiple components and vendors that may be part of the install.
We choreograph the timing of each vendor - painters, carpet installers, wall finishing, window treatments, furniture delivery, picture hanging, etc. to make certain that the most efficient progression of functions is followed, with the least disturbance to the client's daily lifestyle. Every aspect of the installation is handled precisely and meticulously. We insist that all installers wear shoe covers to protect your floor and carpets, and white gloves to avoid scratches or stains.
We perform the installation without the owner present, as we manage every last detail from the best placement of electrical cords to organizing art and accessories on bookshelves. When we've signed off on all the minutia - then, and only then, are we ready for the client walkthrough.
Step 7
Step 7: Delight
The final step is the walkthrough with the client. Together we tour every room and every detail we have created together. It is a real celebration with hors d'oeuvres and bubbly!
The client is extremely happy and therefore we have achieved our number one goal! Approximately 75% of our projects come from client referrals and we greatly appreciate all referrals!